FAQS

QUALITY & REPLACEMENTS

Q. Are your products Original ?

A. Products are 100% Original just 6 months to 1 year old auctioned lots.

 

Q. Are these defected or used?

A. We don’t sell used or defected pieces.

 

Q. When you will restock this product? I want it but my size is sold out

A. Its not possible to restock a product unless or until its leftover is available in the textile mill. Usually leftovers are not available again since we don’t manufacture any product .

 

Q. How can you guarantee your products are original?

A. We show real pics and more to it now we have store where you can come and check products by yourself.Having said that , we have 07 days return and exchange policy in which We will cover the delivery charges(Upto 300 rupees) as well.

 

Q. How can the prices of your cap are so low? For instance , New era?

A. We buy authentic garments from mills where these are available as leftovers. Prices at brands stores are obviously high as compared to the prices of mills where these products are manufactured.

 

RETURNS

Q. What is your return and exchange policy?

A. In case of Exchange/Return You Have to Ship The Items Back To Our Address Important : Exchange / Return will only be processed if the Returned Merchandise is unused / Unwashed and with all original Accessories i.e Tag, Label & Poly Bag etc

 

Q. How will I get My refund?

A. There are two options for refund: Coupon Code Cash Back What’s Coupon Code? You can get the refund amount by getting a coupon code equivalent to the amount you purchased. You can later on use that coupon code to buy anything from our website. What’s Cash Back? If you don’t want the refund via coupon code and wish to get the money back, then we can transfer you the amount via Bank transfer.

 

Q. What is courier policy?

A. According to COURIER policy, Customers aren't allowed to Open the Parcel and check it before making the full payment.